CNW NOC Notifications Outage notifications and service affecting announcements for ? en-us Copyright 2019 2019-04-19T12:16:33+01:00 CNW NOC Notifications UPS Maintenance – Tacoma/Westin/Bellevue & Redmond - 2019-04-05 10:52:41 We will be performing regularly scheduled maintenance on the UPS's in our data-centers on the following days: Tacoma - April 18th 8am-6pm, Westin - April 19th 8am-6pm, Bellevue & Redmond - April 25th 8am-6pm. During this time we do not expect any interruption of service, but this is always a possibility. 2019-04-05 10:52:41 Scheduled Maintenance: Thursday, April 11th 12:01AM to 4:00AM - 2019-04-03 15:48:08 On Thursday April 11th we will be adding a new line card to a core router from 12:01am to 4:00am. During this time, we do not expect any interruption of service, but this is always a possibility. 2019-04-03 15:48:08 Service affecting outage - 2019-03-22 16:12:45 Isomedia experienced a brief, service affecting outage in the Westin Building. Services have since been restored. If you are experiencing any abnormal service at this time, please contact support. 12:45pm Update / RFO: The 20th floor UPS suffered a power event which disrupted power to all racks. The UPS is now in bypass. Vendor technicians are already in-route to conduct repairs. Be advised that during this time equipment in this facility cannot be protected should city power be disrupted. If you have equipment on the 20th floor that has not yet recovered from this power event please contact or call (800) 123-4567 and we will have technicians on the floor provide remote hands free of charge. We will update this notice again once the floor UPS has been repaired. 4:09pm Update: - The UPS has been repaired and returned to service. The floor is no longer solely on mains power. Thank you very much for your patience and this issue is resolved. 2019-03-22 16:12:45